As a third-generation entrepreneur, I’m inspired by the
“do-ers.” The people who take an idea or dream and then make it a reality. From
my grandparents’ café, to my grandmother’s bridal boutique, to my parents’
watch and jewelry store to the lawn and landscaping business I own with my
husband – all entrepreneurial businesses require a strong sense of action.
That strong sense of action makes up the cultural ethos of
Saxum, which led Renzi Stone, CEO, to support me in the launch of a new
division of Saxum called Lithos (“large stone” in Greek), a dedicated team that
currently serves Saxum’s entrepreneurial clients. We’re meeting demand in
a market that is growing.
So, let’s say you’re a startup tech company or professional
services organization looking to expand into new markets. You need an
integrated communications strategy to reach your audiences. But where to start?
Here are a few foundational elements any business needs to get off on the right
communications foot:
Solid branding. Naming or re-naming an organization is no
easy task. It’s a detailed, creative process that takes time and brainpower –
and it’s not cheap – but it’s essential to get it right the first time. Avoid these
major naming pitfalls. Further, any name produced by a
communications agency should be properly vetted by an intellectual property
attorney.
Claim your space(s). Once you’ve selected and vetted a name,
claim it everywhere you can. You’ll need your website URL (and all domains), as
well as unique social URLs for Facebook, Twitter, Instagram, YouTube, etc. Mobile optimization is a must for any website design. We live
in a smartphone world!
Message mapping. Mission, vision and values are standard
messaging elements for every business. Don’t skimp here, either. When it comes
to a mission statement, be specific and straightforward. Some really well-known brands could use help in this area. Core
values like honesty, transparency and safety come standard in any industry.
What do you value that sets you apart? Saxum has a distinguishing
set of values (bonus – they form an acronym!).
Expert positioning. It’s that simple. Identify your
strengths, and then share them. Don’t make a hard sell – it’s about building
name recognition and building trust. Reach out to local media and let them know
you’re there to help; better yet, suggest a timely topic that impacts their
readership. Build your digital presence and share your knowledge. Keep it
authentic, and you’re guaranteed to succeed.
Entrepreneurs mix action with creativity, flexibility and
guts. We have that in common. You’ll hear more from Lithos. In the meantime,
you can find me out and about – having coffee at Elemental, eating lunch at
Café do Brasil or volunteering with Uptown 23rd.
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